Had I not followed up with the dealership on three different occasions about my license plates, who knows when the error would have been discovered. However, this was a clear error made by the dealership that is unacceptable when dealing with this type of transaction. 's response, he attempts to gloss over the fact that my state inspection was not conducted based on the change in the State of Texas' new inspection system. I would expect them to show me the same professional courtesy in return, but they have not. 's and Bernard 's requests, as a professional courtesy to them. In fact, I had the opportunity to complain then as well as to complain on the customer satisfaction survey, but I did not, notably at both Mr. Regardless, as evidenced by the timing of my complaint, I did not initiate this complaint based solely on Mr. I would not consider that a "deep discount," especially because this dealership had my $2500 deposit for over four months and failed to order my car. Instead of paying $65,300 for the car, I paid $62,017. is quick to point out that I accepted a different car at a "deep discount," but I respectfully disagree. Jimmy 's response does not address my complaint regarding the lack of customer service I have received thus far from Momentum Jaguar. I have reviewed the response made by the business in reference to complaint ID, and I have determined that this proposed action would not resolve my complaint.
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